Delivery FAQs

Welcome to Floridens Flowers and Gifts' Delivery FAQs. Find information about our Los Angeles flower delivery areas, delivery hours, same-day service, delivery fees, scheduling and more.

1. Where we deliver?

We provide flower delivery throughout Los Angeles and surrounding areas, including Hollywood Hills, Laurel Canyon, West Hollywood, Studio City, Hollywood, Universal City, Beverly Grove, Valley Village, Toluca Lake, North Hollywood, Beverly Hills, Sherman Oaks, Burbank, Encino, Glendale and more.

FREE local delivery is available within 3 miles of our Los Angeles floral studio. For locations outside the free delivery area, delivery fees vary based on distance.

Visit our Where we deliver page to see more locations we serve.

2. What are your delivery hours?

Our regular delivery hours are:

Monday–Friday: 7:00 AM–7:00 PM
Saturday: 7:00 AM–6:00 PM
Sunday: Closed

Holiday delivery hours may vary.

3. Do you offer same-day flower delivery?

Yes. Same-day flower delivery is available Tuesday, Thursday and Saturday for eligible orders placed before 2:00 PM.

For Monday, Wednesday and Friday delivery, orders must be placed in advance.

Same-day availability may depend on the delivery location, floral selection and product availability.

4. Can I schedule delivery for a specific date or time?

Yes. You can select an available delivery date during checkout.

We do our best to accommodate requested delivery times, but exact delivery times cannot be guaranteed. If your order is time-sensitive, please contact us before ordering so we can let you know what may be possible.

5. How much does flower delivery cost?

Delivery within 3 miles is FREE.

For destinations outside our free local delivery area, the delivery fee is based on distance. Available delivery options and applicable fees are displayed during checkout based on the recipient's address.

6. What happens if the recipient isn't home?

If the recipient is unavailable, we may:

• Leave the flowers in a safe location when appropriate.
• Contact the recipient to coordinate delivery.
• Contact the sender if additional information is needed.
• Arrange redelivery when necessary. Additional delivery fees may apply.

Flowers will not be left in a location where we believe they may be damaged, unsafe or exposed to unsuitable conditions.

7. Can I track my flower delivery?

When tracking information is available, you'll receive delivery updates electronically. You may also contact us if you have questions about the status of your order.

8. Do you deliver to hospitals, offices, hotels and businesses?

Yes. We deliver flowers to hospitals, offices, hotels, businesses and other eligible locations throughout our Los Angeles delivery area.

Please provide the recipient's full name, business or facility name, room or department when applicable, phone number and any special delivery instructions.

Hospital and facility policies may restrict certain deliveries, so we recommend confirming that the recipient can receive flowers before ordering.

9. What happens if my delivery is delayed?

Los Angeles traffic, weather, building access, recipient availability and other circumstances can occasionally affect delivery times.

If a significant issue affects your delivery, we'll make reasonable efforts to contact you and complete the delivery as soon as possible.

10. Can I change or cancel my delivery?

Please contact us at least 24 hours before the scheduled delivery date if you need to change or cancel an order.

Because flowers may be purchased or arrangements may already be prepared specifically for your order, changes or cancellations requested within 24 hours may not always be possible.

11. Do you deliver flowers on holidays?

Holiday delivery availability and ordering deadlines may differ from our regular schedule.

During major floral holidays such as Valentine's Day and Mother's Day, we recommend ordering early because delivery availability can fill quickly.

12. How can I contact Floridens about a delivery?

For questions about an existing or upcoming delivery:

Phone: (747) 329-5821
Email: sales@floridens.com

We're happy to help with delivery questions, special instructions and time-sensitive orders.